Client Care & Records Coordinator

ExamWorks; Mount Laurel Township (NJ); On-site; USD 24,000 - 27,000; Full time

Benefits offered by this job

401k

Paid time off

Job summary

ExamWorks is seeking a Client Coordinator to join our team in Mount Laurel, NJ. The role focuses on handling client inquiries, processing outbound mail, and assisting with coordinating Independent Medical Examinations, including attendance confirmation and distributing records.

This fast-paced position requires attention to detail and excellent customer service. The candidate will work a Monday–Friday 8am–5pm EST schedule and be responsible for a range of clerical duties and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of clerical experience; or equivalent education/experience.
• Experience in a medical office or insurance industry preferred.
• Regular local driving is required and own vehicle is reimbursed for gas mileage.

Responsibilities

• Handle inquiries from clients or their representatives.
• Process outbound mail and manage document indexing.
• Coordinate Independent Medical Examinations (IMEs) attendance and distribute medical records.
• File and archive open and closed cases; verify client data in the system.
• Maintain confidentiality and ensure compliance with HIPAA and company policies.

Skills

Attention to detail

Customer service

Time management

Independent work

Communication skills

Confidentiality

Adaptability

Problem-solving

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Excel

Internet

Job description

ExamWorks is seeking a Client Coordinator to join our team in Mount Laurel, NJ. The role focuses on handling client inquiries, processing outbound mail, and assisting with coordinating Independent Medical Examinations, including attendance confirmation and distributing records.

This fast-paced position requires attention to detail and excellent customer service. The candidate will work a Monday–Friday 8am–5pm EST schedule and be responsible for a range of clerical duties and HIPAA compliance.