Hybrid Client Accounts & Billing Project Manager

DLA Piper; Fort Lauderdale (FL); Hybrid; USD 101,000 - 154,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Hybrid work schedule

Job summary

DLA Piper is seeking a Client Accounts Project Manager to support partners in managing complex client portfolios, with primary focus on financial administration, reporting, and client service. This role coordinates with partners, clients, and internal teams to ensure timely, accurate financial management and proactive communication.

The position requires strong knowledge of legal billing, e-billing, budgeting, and project management tools, along with experience working across jurisdictions.

Qualifications

• Strong understanding of legal billing, alternative fee arrangements, matter profitability, realization rates, and client service delivery models.
• Experience with billing, collections, client accounting, e-billing, budgeting, accruals, legal financial systems, and matter financial management.
• Ability to perform analysis and reconciliation between cross-jurisdictional billing and financial systems.

Responsibilities

• Manage day-to-day engagement with designated partners, clients, and internal teams to ensure financial administration needs are addressed with accuracy, urgency, and professionalism.
• Convert detailed billing, receivables, and matter information into clear business updates, insights, and recommendations that support informed partner and client decision-making.
• Produce recurring reporting and financial commentary covering billing activity, collection progress, account status, and related performance trends.
• Drive follow-through on outstanding items by coordinating with clients, partners, billing personnel, collections staff, and client administration teams through resolution.
• Research and resolve invoice questions, charge allocation issues, budget alignment concerns, and payment barriers in coordination with appropriate internal and external stakeholders.
• Support electronic billing by helping address submission errors, reductions, or rejections.
• Track accruals, approved budgets, alternative fee arrangements, and matter-level financial activity to identify exceptions, emerging risks, or profitability concerns requiring escalation.
• Evaluate aged receivables and open balances, partnering with responsible parties to remove obstacles, strengthen collection efforts, and improve cash flow outcomes.
• Maintain ongoing visibility into client payment activity and help execute focused collection strategies that support annual financial goals.
• Recommend and implement practical enhancements to workflows, communication practices, reporting methods, and service delivery processes.
• Establish reusable guidance, operational standards, and knowledge-sharing resources that promote consistency across the department and support broader strategic initiatives.

Skills

Legal billing understanding

Alternative fee arrangements

Matter profitability

Realization rates

Client service delivery

Communication skills

Leadership

Education

Bachelor's degree in Finance, Law, Business Administration or related field

High School Diploma or GED

Tools

Aderant

Intapp

Smartsheet

Microsoft Project

Asana

Trello

Job description

DLA Piper is seeking a Client Accounts Project Manager to support partners in managing complex client portfolios, with primary focus on financial administration, reporting, and client service. This role coordinates with partners, clients, and internal teams to ensure timely, accurate financial management and proactive communication.

The position requires strong knowledge of legal billing, e-billing, budgeting, and project management tools, along with experience working across jurisdictions.