Client Accounts & Billing Project Lead

DLA Piper; Short Hills (NJ); Hybrid; USD 90,000 - 130,000; Full time

Job summary

DLA Piper is seeking a Client Accounts Project Manager to support partners who manage complex client portfolios. The role acts as a liaison among partners, clients, and internal client administration, billing, collections, and accounting teams to ensure effective financial management and high-quality client service.

The position requires a strong understanding of legal billing, billing systems, and multi-jurisdictional matters, with a hybrid work schedule across multiple U.S.

Qualifications

• Bachelor's degree in Finance, Law, Business Administration or related field.
• 5 years of experience in legal financial operations or project management.
• Experience with legal financial systems such as Aderant and Intapp preferred.

Responsibilities

• Manage day-to-day engagement with designated partners, clients, and internal teams to ensure financial administration needs are addressed with accuracy, urgency, and professionalism.
• Convert detailed billing, receivables, and matter information into clear business updates, insights, and recommendations that support informed partner and client decision‑making.
• Produce recurring reporting and financial commentary covering billing activity, collection progress, account status, and related performance trends.
• Drive follow-through on outstanding items by coordinating with clients, partners, billing personnel, collections staff, and client administration teams through resolution.
• Research and resolve invoice questions, charge allocation issues, budget alignment concerns, and payment barriers in coordination with appropriate internal and external stakeholders.
• Support electronic billing by helping address submission errors, reductions, or rejections.
• Track accruals, approved budgets, alternative fee arrangements, and matter-level financial activity to identify exceptions, emerging risks, or profitability concerns requiring escalation.
• Evaluate aged receivables and open balances, partnering with responsible parties to remove obstacles, strengthen collection efforts, and improve cash flow outcomes.
• Maintain ongoing visibility into client payment activity and help execute focused collection strategies that support annual financial goals.
• Recommend and implement practical enhancements to workflows, communication practices, reporting methods, and service delivery processes.
• Establish reusable guidance, operational standards, and knowledge-sharing resources that promote consistency across the department and support broader strategic initiatives.
• Complete additional responsibilities as requested in support of departmental and firm priorities.

Skills

Financial acumen

Client service orientation

Project management

Communication skills

Cross-functional collaboration

Education

Bachelor’s Degree in Finance, Law, Business Administration or related field

Tools

Smartsheet

Microsoft Project

Asana

Trello

Microsoft Office

Job description

DLA Piper is seeking a Client Accounts Project Manager to support partners who manage complex client portfolios. The role acts as a liaison among partners, clients, and internal client administration, billing, collections, and accounting teams to ensure effective financial management and high-quality client service.

The position requires a strong understanding of legal billing, billing systems, and multi-jurisdictional matters, with a hybrid work schedule across multiple U.S.