Hybrid Client Accounts Project Leader

DLA Piper; New York (NY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

DLA Piper in the United States is seeking a Client Accounts Project Manager to support partners and manage complex client portfolios with a focus on financial management and exceptional client service. The role collaborates with partners, clients, and internal teams to optimize billing, collections, reporting, and cash flow while upholding firm standards and operational excellence.

Responsibilities include preparing analyses, reconciling cross-jurisdictional billing, driving process

Qualifications

• Strong understanding of legal billing, alternative fee arrangements, matter profitability, realization rates, and client service delivery models.

Responsibilities

• Manage day-to-day engagement with designated partners, clients, and internal teams to ensure financial administration needs are addressed with accuracy, urgency, and professionalism.
• Convert detailed billing, receivables, and matter information into clear business updates, insights, and recommendations that support informed partner and client decision-making.
• Produce recurring reporting and financial commentary covering billing activity, collection progress, account status, and related performance trends.
• Drive follow-through on outstanding items by coordinating with clients, partners, billing personnel, collections staff, and client administration teams through resolution.
• Research and resolve invoice questions, charge allocation issues, budget alignment concerns, and payment barriers in coordination with appropriate internal and external stakeholders.
• Support electronic billing by helping address submission errors, reductions, or rejections.
• Track accruals, approved budgets, alternative fee arrangements, and matter-level financial activity to identify exceptions, emerging risks, or profitability concerns requiring escalation.
• Evaluate aged receivables and open balances, partnering with responsible parties to remove obstacles, strengthen collection efforts, and improve cash flow outcomes.
• Maintain ongoing visibility into client payment activity and help execute focused collection strategies that support annual financial goals.
• Recommend and implement practical enhancements to workflows, communication practices, reporting methods, and service delivery processes.
• Establish reusable guidance, operational standards, and knowledge-sharing resources that promote consistency across the department and support broader strategic initiatives.
• Complete additional responsibilities as requested in support of departmental and firm priorities.

Skills

Legal billing

Client service

Project management

Cross-functional collaboration

Financial analysis

Communication skills

Leadership

Education

Bachelor's degree in Finance/Law/Business Administration

Tools

Smartsheet

Microsoft Project

Asana

Trello

Microsoft Office

Intapp

Aderant

Job description

DLA Piper in the United States is seeking a Client Accounts Project Manager to support partners and manage complex client portfolios with a focus on financial management and exceptional client service. The role collaborates with partners, clients, and internal teams to optimize billing, collections, reporting, and cash flow while upholding firm standards and operational excellence.

Responsibilities include preparing analyses, reconciling cross-jurisdictional billing, driving process