Hybrid Clerical Assistant II for Applications & Front Desk

Commonwealth-of-Pennsylvania; Butler (Butler County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Telework option

Job summary

The Commonwealth of Pennsylvania's Department of Human Services in Butler County is seeking a Clerical Assistant 2 to support a busy office. You will process applications, organize case materials, greet clients, and ensure smooth information flow between staff and clients.

Responsibilities include maintaining records, handling mail and faxes, scanning materials, and assisting with telework options where applicable. The role starts at $36,831 yearly with benefits and potential for advancement.

Qualifications

• Six months as a Clerical Assistant 1 or equivalent
• Graduation from high school
• Equivalent combination of experience and training

Responsibilities

• Application Processing: Enter client information, clear files, and forward applications for intake
• Case Maintenance: Prepare narratives, maintain records, and issue ACCESS cards
• Front Desk Support: Greet walk-in customers and assist with reception duties
• Message Handling: Process cluster messages and direct telephone inquiries to staff
• Mail and Fax Duties: Manage incoming and outgoing mail and faxes each day
• Scanning Tasks: Scan and index renewals, SARs, and other case materials as assigned

Skills

Organizational skills

Communication

Front desk handling

Education

High school diploma

Job description

The Commonwealth of Pennsylvania's Department of Human Services in Butler County is seeking a Clerical Assistant 2 to support a busy office. You will process applications, organize case materials, greet clients, and ensure smooth information flow between staff and clients.

Responsibilities include maintaining records, handling mail and faxes, scanning materials, and assisting with telework options where applicable. The role starts at $36,831 yearly with benefits and potential for advancement.