Hybrid Claims Technician with Tuition Reimbursement

Sentry Insurance; Stevens Point (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid Flexibility

Dining on Us

Continuous Learning

Comprehensive Benefits

Work-Life Balance

Investing in Your Future

Giving Back

Job summary

Sentry Insurance is seeking an Associate Claims Technician to provide basic functional and operational support for the claims department, including maintaining records through data entry and validation. This position will be staffed out of our Stevens Point, WI office and is NOT available for remote work.

You will assist with claim file maintenance, referrals to claims suppliers, processing subpoenas and records requests, and general clerical duties while maintaining accuracy and timely

Qualifications

• High School Diploma or equivalent required.
• Customer service experience preferred.
• Ability to obtain and maintain state certification(s) as required.

Responsibilities

• Provide support in maintaining claim files, including updating claim coding, financial, and other data elements, preparing forms and materials, and ordering police reports.
• Review and audit reports associated with claim file activity for documentation and accuracy.
• Enter/update data as necessary.
• Assist with basic claim referrals to various claims suppliers, including telephonic and field case managers, medical canvases, and surveillance requests.
• Compile and review claim records and materials in response to requests, including subpoenas and Medicare requests.
• Assemble, print, and review claim documents and checks for mailing or responses.
• Upload documents to electronic claim files and route mail to staff.
• Provide clerical support to claims staff, including telephone coverage and supplies.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

Sentry Insurance is seeking an Associate Claims Technician to provide basic functional and operational support for the claims department, including maintaining records through data entry and validation. This position will be staffed out of our Stevens Point, WI office and is NOT available for remote work.

You will assist with claim file maintenance, referrals to claims suppliers, processing subpoenas and records requests, and general clerical duties while maintaining accuracy and timely