Senior Operations Technician — Hybrid Insurance Ops

Socket.dev; Stevens Point (WI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

Meal stipend

Tuition reimbursement

Comprehensive benefits

Paid time off

401(k) matching

United Way support

Job summary

Sentry in Stevens Point, Wisconsin, is seeking an Operations Technician Senior to support commercial lines operations within guidelines. Responsibilities include handling policy transactions, documenting data, and assisting underwriting and agents while ensuring compliance and quality.

The role emphasizes communication, teamwork, and meeting deadlines, with a hybrid work setup and strong benefits.

Qualifications

• High School diploma or equivalent required.
• Associate degree preferred.
• Experience supporting commercial lines insurance operations preferred.
• Ability to communicate effectively in writing and orally.
• Good teamwork and organizational abilities.

Responsibilities

• Respond to internal and external information requests via email and phone.
• Document and maintain customer policy information and ensure accuracy.
• Process and release policy documents such as certificates of insurance.
• Provide operations support for new and renewal transactions and policy updates.
• Offer general administrative support and contribute to process improvements.

Skills

Communication skills

Team oriented

Organizational skills

Attention to detail

Education

High School Diploma or equivalent

Associate Degree preferred

Job description

Sentry in Stevens Point, Wisconsin, is seeking an Operations Technician Senior to support commercial lines operations within guidelines. Responsibilities include handling policy transactions, documenting data, and assisting underwriting and agents while ensuring compliance and quality.

The role emphasizes communication, teamwork, and meeting deadlines, with a hybrid work setup and strong benefits.