Hybrid Claims Coordinator - Property & Coverage Expert

Inhabit IQ

Alpharetta, Plano (GA, TX)

Hybrid

USD 30,000 - 52,000

Full time

4 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health Insurance (Medical, Dental, Vis

Health Savings Accounts

Flexible Spending Account

Dependent Flexible Spending Account

401K with company match

Short and Long Term Disability

Life Insurance

AD&D Insurance

Employee Assistance Program

Paid Holidays

Paid Vacation

Paid Volunteer Time

Inhabit Employee Discount Programs

Job summary

InhabitIQ seeks a highly skilled Claims Adjuster Coordinator to support the end-to-end claims process, review, process, and track inbound claims, while ensuring clear communication among claimants, internal teams, third-party administrators, and carriers. Responsibilities include reviewing policies, gathering documentation, tracking status, escalating discrepancies, and maintaining thorough records.

The role emphasizes customer service, accurate documentation, and collaboration with partners to

Qualifications

Bachelor's degree in business, finance, insurance, or a related field preferred; equivalent relevant experience considered
Proven experience adjusting property claims, including claim investigation, coverage review, damage assessment, and settlement negotiation in the short-term and multifamily industries.
Active adjuster license preferred or willingness to obtain required licensure within 60 days of employment
Working knowledge of insurance policies, claims practices, and applicable regulatory requirements
Ability to use claims management software, digital inspection tools, property management systems, and data analytics platforms
Strong analytical, investigative, negotiation, and problem-solving skills
Excellent written and verbal communication skills with a customer-focused approach
Strong attention to detail and commitment to accurate, complete documentation
Ability to manage multiple claims and priorities in a fast-paced environment
Ability to work independently and collaborate effectively with internal and external partners
Claims Adjuster License required

Responsibilities

Receive, review, and process inbound claims in accordance with established procedures
Respond to phone and email inquiries from claimants, providing accurate information and guidance
Constant communication and interaction with Property Management Companies
Research claim details and gather supporting documentation to ensure complete and accurate processing
Track claim status and monitor workflow tasks to ensure timely progression
Identify discrepancies, irregularities, or potential issues and elevate as needed
Review insurance policies, coverage terms, exclusions, and limits to help answer claims related questions.
Process claims by gathering documents and other supporting evidence
Maintain accurate and up-to-date records of claim activity, findings, decisions, and communications
Coordinate with internal teams, insurance carriers, contractors, appraisers, legal counsel, and other professionals to process claims efficiently and follow up when necessary.
Keep stakeholders informed, address questions or concerns, and provide consistent customer experience throughout the claims process
Assist with report generation and data tracking related to claim activity
Adhere to applicable insurance laws, regulations, company procedures, data privacy requirements, and security standards