Hybrid Claims Advocate: Client Solutions Pro

EPIC Insurance Brokers & Consultants; Atlanta (GA); Hybrid; USD 60,000 - 70,000; Full time

Job summary

EPIC Insurance Brokers & Consultants is looking for a Claims Advocate in Atlanta. The role involves managing a diverse book of Commercial Lines accounts by providing excellent customer service, processing claims, and building strong client relationships. Candidates should have 3-5 years of claims experience and a college degree in Insurance or a related field. Strong communication and analytical skills are essential. The position offers a competitive salary of $60,000 - $70,000 with potential bonuses.

Qualifications

• 3-5+ years claims experience with a carrier, TPA, or broker preferred.
• Knowledge of general liability, workers’ compensation, property, and related lines of business.
• Ability to communicate professionally to C-Suite in various industries.

Responsibilities

• Act as a liaison between the organization, insurance provider and client regarding claims.
• Receive and process information for claims.
• Monitor and follow up on outstanding claims.

Skills

Customer Service Focus

Analytical and Problem-Solving Skills

Strong Negotiation Skills

Relationship Building

Active Listening

Education

College degree in Insurance or related field

Tools

MS Office Suite

Sagitta

ImageRight

Job description

EPIC Insurance Brokers & Consultants is looking for a Claims Advocate in Atlanta. The role involves managing a diverse book of Commercial Lines accounts by providing excellent customer service, processing claims, and building strong client relationships. Candidates should have 3-5 years of claims experience and a college degree in Insurance or a related field. Strong communication and analytical skills are essential. The position offers a competitive salary of $60,000 - $70,000 with potential bonuses.