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Job summary
A leading insurance firm in Atlanta is seeking a Claims Consultant responsible for handling claim notices and providing updates to customers. The role includes managing claims inventory, consulting on issues, and serving as a liaison between clients and carriers. Ideal candidates should possess a Bachelor’s degree or equivalent experience, along with strong analytical and communication skills. Proficiency in Microsoft Office tools is essential. Join a dynamic team dedicated to delivering excellent customer service.
Qualifications
Bachelor’s Degree or High School Diploma and at least 2 years of experience in the related field.
Ability to analyze insurance policies for coverage eligibility.
Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Responsibilities
Responsible for reporting and filing claim notices.
Handle customer service calls and consult on claims issues.
Serve as a liaison between clients, carriers, and adjusters.
Skills
Ability to Analyze and Solve Problems
Attention to Detail
Communication Skills
Timely Task Completion
Team Collaboration
Client Focus
Dependability
Creative Thinking
Organizational Skills
Adaptability
Education
Bachelor's Degree
High School Diploma with 2 years experience
Previous insurance experience
Tools
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Applied Epic (preferred)
Job description
A leading insurance firm in Atlanta is seeking a Claims Consultant responsible for handling claim notices and providing updates to customers. The role includes managing claims inventory, consulting on issues, and serving as a liaison between clients and carriers. Ideal candidates should possess a Bachelor’s degree or equivalent experience, along with strong analytical and communication skills. Proficiency in Microsoft Office tools is essential. Join a dynamic team dedicated to delivering excellent customer service.