Hybrid Cisco Network Engineer - 1-Year Contract (Charlotte)

Gravity IT Resources; Charlotte (NC); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Gravity IT Resources is seeking a Tier II Network Operations Engineer in Charlotte, NC. This hybrid role requires 3 days onsite (Tue/Wed plus one day of your choice) and a 1-year contract.

The candidate will collaborate with the Telecom Operations Compliance team, handling OpenGear tasks, password changes, ACL updates, and IOS/OS upgrades in a production environment. Ideal applicants have about 5 years of enterprise networking experience, strong TCP/IP knowledge, and the ability to troubleshoot

Qualifications

• Bachelor's degree in Information Technology or related discipline plus 2 years of related experience.
• In lieu of a bachelor's: High School diploma/GED plus 6 years of related experience.
• CCNA certification is required.
• Approximately 5 years of enterprise networking experience with progressive troubleshooting responsibilities.
• Experience supporting enterprise network operations or a NOC.
• Strong TCP/IP fundamentals and routing/switching in Cisco environments.
• Experience performing Cisco IOS/OS updates/upgrades and validation checks.
• Experience creating/updating operational tickets in Footprints or ServiceNow.

Responsibilities

• Provide Tier II escalation for network issues from the NOC.
• Support OpenGear configuration and troubleshooting.
• Perform password changes on Cisco devices and OpenGear.
• Apply ACL changes on network devices.
• Upgrade IOS/OS on Cisco devices and support upgrade initiatives.
• Review and support Patch Mitigation Plans (PMPs).
• Develop and execute Ansible playbooks for repeatable tasks.
• Log change requests in Footprints and ServiceNow.
• Collaborate across operations with TOC for readiness.
• Document troubleshooting steps and findings clearly.

Skills

Enterprise networking

TCP/IP fundamentals

Routing & switching (Cisco)

Troubleshooting in production

Network automation

Education

Bachelor's degree in Information Technology or related discipline

Tools

Ansible

OpenGear

Footprints

ServiceNow

Cisco IOS/OS upgrades

Job description

Gravity IT Resources is seeking a Tier II Network Operations Engineer in Charlotte, NC. This hybrid role requires 3 days onsite (Tue/Wed plus one day of your choice) and a 1-year contract.

The candidate will collaborate with the Telecom Operations Compliance team, handling OpenGear tasks, password changes, ACL updates, and IOS/OS upgrades in a production environment. Ideal applicants have about 5 years of enterprise networking experience, strong TCP/IP knowledge, and the ability to troubleshoot