Hybrid Network Operations Engineer (Contract, Tier III)

Gravity IT Resources; Charlotte (NC); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Gravity IT Resources seeks a Tier III Network Operations Engineer to troubleshoot and resolve complex network issues across WAN, LAN, routing, switching and wireless technologies in a hybrid environment in Charlotte, NC.

The role requires strong TCP/IP knowledge, network protocols, and familiarity with data center and security concepts. Agile team collaboration and self-motivation are valued for this contract position.

Qualifications

• Bachelor's degree in Information Technology or equivalent is required.
• Minimum 2 years of related work experience; or High School/GED with 6 years related experience.

Responsibilities

• Support internal data networks with focus on improving reliability.
• Troubleshoot LAN, WAN and wireless network performance issues.
• Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators.
• Provide timely resolution to trouble tickets.
• Contributes to and participates in network improvement initiatives.
• Participates in on-call rotation duties.
• Collaborate across all tiers of operations organization.

Skills

Networking Protocols

Routing and Switching

LAN/WAN Technologies

ACI

Wireless Networking

Network Monitoring and Tools

Network Troubleshooting

Network Maintenance

Continuous Learning

Education

Bachelor's degree in Information Technology

2+ years related work experience

Tools

ThousandEyes

LiveAction

SolarWinds

Wireshark

Job description

Gravity IT Resources seeks a Tier III Network Operations Engineer to troubleshoot and resolve complex network issues across WAN, LAN, routing, switching and wireless technologies in a hybrid environment in Charlotte, NC.

The role requires strong TCP/IP knowledge, network protocols, and familiarity with data center and security concepts. Agile team collaboration and self-motivation are valued for this contract position.