Child Support Case Specialist: Impactful Service

YoungWilliams; Jackson (MS); On-site; USD 36,000 - 54,000; Full time

Job summary

YoungWilliams seeks a Child Support Specialist to provide full services to customers at all stages of the child support process. The specialist interviews customers to determine service needs and the next steps in case management, ensuring time frames are met.

The role involves locating information, processing data to establish orders, conducting interviews, accessing state systems, and preparing documents for review, while maintaining confidentiality and meeting attendance expectations.

Qualifications

• High school diploma or GED required.
• Experience in human services or case management preferred.
• Familiarity with an office environment and automated systems desired.

Responsibilities

• Initiates locate procedures for addresses, employment, and assets.
• Gathers information needed to establish the order.
• Interviews customers receiving and paying support.
• Accesses state systems and web resources for case data.
• Prepares legal/administrative documents for review.
• Identifies remedies for enforcing support orders.
• Maintains confidentiality and security of case information.
• Ensures regular and timely attendance.
• Other duties as assigned.

Education

High School Diploma or GED

Job description

YoungWilliams seeks a Child Support Specialist to provide full services to customers at all stages of the child support process. The specialist interviews customers to determine service needs and the next steps in case management, ensuring time frames are met.

The role involves locating information, processing data to establish orders, conducting interviews, accessing state systems, and preparing documents for review, while maintaining confidentiality and meeting attendance expectations.