Hybrid Center Operations Lead AI & Digital Experience

Northeast Ohio Medical University (NEOMED); Rootstown Township (OH); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical/Dental/Vision

FSA/HSA

Disability & Life Insurance

14% Retirement matching

Vacation & Holidays

Hybrid work model

Educational benefits

Lean Six Sigma training

Wellness programs

Job summary

NEOMED in Rootstown, OH invites a Senior Manager, Center Operations for the AIDE center to lead daily operations, staffing, and infrastructure. You will partner with the Executive Director to implement core operating processes, manage budgets, and develop a high-performing team across NEOMED and University Hospitals.

You will drive external engagement, coordinate events, and oversee branding while ensuring compliance and cross-institutional alignment with governance, development, and research

Qualifications

• Bachelor's degree in business, communications, public or healthcare admin or related field.
• Minimum five years progressive experience in operations management or program administration.
• Experience leading recruiting, onboarding, and team development.
• Experience planning conferences or signature events to advance a topic or theme within a given industry or field.
• Experience managing external stakeholder relationships, advisory boards, or industry partnerships.

Responsibilities

• Oversee daily AIDE operations and budgeting to align with strategic plan.
• Lead staffing, onboarding, and team development for a growing center.
• Plan and execute conferences, events, and industry engagements.
• Coordinate external partnerships and advisory council activities.
• Manage IRB coordination and sponsor communications as needed.

Education

Bachelor's degree in business administration, communications, public or healthcare administration, or a related field

Master's degree preferred

Job description

NEOMED in Rootstown, OH invites a Senior Manager, Center Operations for the AIDE center to lead daily operations, staffing, and infrastructure. You will partner with the Executive Director to implement core operating processes, manage budgets, and develop a high-performing team across NEOMED and University Hospitals.

You will drive external engagement, coordinate events, and oversee branding while ensuring compliance and cross-institutional alignment with governance, development, and research