Hybrid Carrier Relations & Capacity Growth Specialist

Chrobinson; Eden Prairie (MN); Hybrid; USD 35,000 - 43,000; Full time

Job summary

C.H. Robinson is seeking a Capacity Portfolio Representative to blend inside sales, account management, and operations. You will grow and manage a portfolio of carriers, matching the right truck to the right shipment at the right time and price.

You'll participate in onboarding, training, and ongoing development, with a base salary and potential monthly bonuses based on performance. This role emphasizes collaboration, problem solving, and delivering outstanding carrier service.

Qualifications

• High School Diploma or GED equivalent.
• Bachelor's degree preferred.
• Experience using customer perspective to guide decisions and actions.

Responsibilities

• Establish and maintain carrier relationships through lead generation, cold calling, and referrals.
• Learn about carriers' business goals, preferences, and capabilities to maximize relationships and satisfaction.
• Monitor account activity, identify inactive or underutilized accounts, and take action to reactivate them.
• Collaborate with internal teams on shipment updates, problem resolution, and operational execution.

Skills

Inside sales

Account management

Cold calling

Relationship building

Negotiation

Education

High School Diploma or GED

Bachelor's degree

Job description

C.H. Robinson is seeking a Capacity Portfolio Representative to blend inside sales, account management, and operations. You will grow and manage a portfolio of carriers, matching the right truck to the right shipment at the right time and price.

You'll participate in onboarding, training, and ongoing development, with a base salary and potential monthly bonuses based on performance. This role emphasizes collaboration, problem solving, and delivering outstanding carrier service.