Hybrid Call Center Representative — Uncapped Commission

National Service Bureau; Bothell (WA); Hybrid; USD 24,796 - 27,552; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Dental insurance

Paid time off

Vision insurance

Company provided EAP

Paid Vacation, Holidays, and Sick Time

Job summary

National Service Bureau is looking for Call Center Representatives in Bothell, WA. The role involves engaging with clients via phone and making outbound calls. Candidates should have strong communication skills and the ability to work in a hybrid environment. With a commission structure that can lead to earnings over $100,000 annually, NSB prioritizes employee growth and offers a solid training program. Benefits include 401(k) matching, health insurance, and paid time off.

Qualifications

• Ability to work a Hybrid schedule of work from home and in-office days.
• Secure home office with high-speed Internet and dedicated workspace.
• Experience with collaboration software for video communication.

Responsibilities

• Communicate with diverse clients via phone.
• Make outbound calls (75+/day).
• Utilize software to manage accounts.
• Negotiate balances for clients.

Skills

Strong ability for empathy

High level of professionalism

Great communication skills

Attention to detail

Computer and typing skills

Time management

Job description

National Service Bureau is looking for Call Center Representatives in Bothell, WA. The role involves engaging with clients via phone and making outbound calls. Candidates should have strong communication skills and the ability to work in a hybrid environment. With a commission structure that can lead to earnings over $100,000 annually, NSB prioritizes employee growth and offers a solid training program. Benefits include 401(k) matching, health insurance, and paid time off.