Hybrid Call Center Pro - $1.5K Sign-On

Sound Credit Union; United States; Hybrid; USD 30,000 - 37,000; Full time

Benefits offered by this job

Sign-on bonus $1,500

Hybrid work model

401k match & profit sharing

PTO & holidays

Job summary

Sound Credit Union is seeking an Entry Level Call Center Representative at our Alderwood call center in Lynnwood, WA. The role involves handling member inquiries, executing financial transactions, and delivering exceptional service with a focus on relationship-building.

The position offers a generous benefits package, a $1,500 sign-on bonus, and a progression model with potential salary increases through on-the-job training.

Qualifications

• 1 year experience in customer service required.
• High School Diploma or equivalent required.

Responsibilities

• Assist members over the phone with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional member service.

Skills

Customer service

Education

High School Diploma or equivalent

Job description

Sound Credit Union is seeking an Entry Level Call Center Representative at our Alderwood call center in Lynnwood, WA. The role involves handling member inquiries, executing financial transactions, and delivering exceptional service with a focus on relationship-building.

The position offers a generous benefits package, a $1,500 sign-on bonus, and a progression model with potential salary increases through on-the-job training.