Hybrid Call Center Project Coordinator

FastTek Global; Michigan; Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

Medical and Dental (FastTek pays major

Vision

PTO program

Long Term Disability

Life Insurance (100% paid)

401(k) with 3% match

Job summary

FastTek Global is seeking a Project Coordinator to support our Project Management Office for the Center for Shared Solutions Call Center Support division. The role collaborates with Project Managers and MiECC leadership in delivering Call Center solutions in a fast-paced, multi-project environment.

Responsibilities include scheduling, budgeting, and progress reporting, plus maintaining PMM documentation and Change Management processes. Hybrid work is available, with on-site and remote options.

Qualifications

• 2+ years as a Project Coordinator.
• Associates degree required.
• Experience with formal IT project management practices.
• Strong communication and follow-up skills.
• PM certifications desired.

Responsibilities

• Prepare project schedules using Clarity and manage resources and budgets.
• Create information for executive and team presentations.
• Monitor and communicate project progress: cost, schedule, scope, resources, quality, risks.
• Communicate clearly with stakeholders and foster collaboration between teams.
• Maintain PMM deliverables: Charter, Schedule, Budget, Communications Plan, Status Reports, Risk/Issue Plans, Change Requests, Closeout Summary.
• Ensure adherence to SUITE PMM and SEM methodologies.
• Facilitate Change Management with Change Requests.
• Create Corrective Action Plans for yellow/red status.
• Assess benefits impact of changes and update related artifacts.

Skills

Project Coor​dination

Communication

Stakeholder management

Team collaboration

Education

Associates degree

Tools

Clarity PM Tool

Job description

FastTek Global is seeking a Project Coordinator to support our Project Management Office for the Center for Shared Solutions Call Center Support division. The role collaborates with Project Managers and MiECC leadership in delivering Call Center solutions in a fast-paced, multi-project environment.

Responsibilities include scheduling, budgeting, and progress reporting, plus maintaining PMM documentation and Change Management processes. Hybrid work is available, with on-site and remote options.