Hybrid Business Analyst — Health Tech Process Reengineering

System One; Rockville (MD); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Job summary

System One is hiring a Business Analyst to support large-scale health/enterprise technology initiatives in Rockville, MD. The role blends business and IT collaboration to define requirements, create deliverables, and drive improvements across clinical operations, finance, HR, and enterprise systems.

You will translate business needs into clear requirements, lead workshops, and help manage backlogs while engaging stakeholders and ensuring quality throughout the SDLC in a hybrid work model

Qualifications

• Bachelor’s degree in IT, Business, Public Health, or health informatics.
• 6+ years of business analysis experience supporting enterprise systems / modernization.
• Strong skills in process modeling, workflow analysis, and requirements management.
• Experience with Agile/Scrum and/or SDLC.
• Familiarity with Jira, Confluence, Azure DevOps.
• Familiarity with data/reporting tools such as SQL, Excel, Power BI, Tableau.
• Strong communication skills—able to work with technical teams and non-technical leaders.

Responsibilities

• Partner with stakeholders to assess current-state processes and needs
• Lead requirements gathering through workshops, interviews, and sessions
• Create BA deliverables: process maps, use cases, user stories, acceptance criteria, and models
• Identify pain points, risks, and opportunities for improvement
• Recommend solutions aligned to business goals
• Support SDLC/Agile lifecycle activities
• Help manage and refine backlogs
• Support UAT coordination and issue resolution
• Contribute to change management, training, and documentation

Skills

Business analysis

Process modeling

Requirements management

Stakeholder communication

Agile/Scrum

Education

Bachelor's degree

Master's preferred

Tools

Jira

Confluence

Azure DevOps

Job description

System One is hiring a Business Analyst to support large-scale health/enterprise technology initiatives in Rockville, MD. The role blends business and IT collaboration to define requirements, create deliverables, and drive improvements across clinical operations, finance, HR, and enterprise systems.

You will translate business needs into clear requirements, lead workshops, and help manage backlogs while engaging stakeholders and ensuring quality throughout the SDLC in a hybrid work model