Senior Business Analyst (Healthcare)

Phoenix Staff, Inc.; Phoenix (AZ); Hybrid; USD 62,000 - 92,000; Full time

Job summary

Phoenix Staff, Inc. is seeking a Senior Business Analyst (Healthcare) in a hybrid role based in Phoenix, AZ. The role links business units with Information Systems to translate objectives into system and process requirements and to deliver data-driven solutions that improve reporting and efficiency.

The analyst will lead cross-functional work, guide UAT, manage stakeholder expectations, and drive continuous improvement across HR, CRM, ERP, and payroll domains.

Qualifications

• 5+ years of healthcare/medical industry experience.
• 6+ years of business and systems analysis for enterprise technology projects.
• Bachelor's degree in Information Systems/MIS or equivalent work experience.
• Strong analytical, communication and facilitation skills.

Responsibilities

• Manage multiple projects as analyst and SME across functions.
• Partner with stakeholders and senior IT leadership to define data-driven solutions.
• Own application and have configuration experience.
• Oversee requirements, testing, and UAT with IT, security, and legal teams.
• Document as-is and to-be processes and secure approvals.

Skills

Analytical skills

Communication & facilitation

Education

Bachelor's degree in IS/MIS or related, or equivalent

Job description

Title: Senior Business Analyst (Healthcare)

Location: Hybrid - Phoenix, AZ

Compensation: $45 - $67/hr

Type: Contract-to-hire

The Senior Business Analyst (BA) serves as a strategic connector between business units and the Information Systems (IS) organization. This role is responsible for understanding business objectives, translating them into clear system and process requirements, and collaborating with IS teams to deliver solutions that align with organizational goals.

Your Role

• Manage multiple projects simultaneously, acting as both analyst and subject matter expert (SME) across diverse functional areas.
• Human Resources
• Customer Relationship Management
• Enterprise Resource Planning
• Payroll
• Partner with stakeholders and senior IT leadership to analyze business challenges and define data-driven solutions that enhance enterprise reporting and operational efficiency.
• Provide both functional and technical insight to support the design, development, and implementation of large-scale information systems.
• Own application and have configuration experience
• Build and maintain effective working relationships with business partners, IT teams, vendors, and consultants to align on priorities and expectations.
• Collaborate with project managers and developers to keep initiatives aligned with business and technical requirements.
• Translate complex business objectives into clear, detailed, and testable system requirements.
• Support IS leadership in planning and monitoring business analysis activities - including stakeholder identification, analysis method selection, and progress tracking.
• Document current (as-is) and future (to-be) business processes in coordination with key teams.
• Develop, document, and communicate business requirements; facilitate review sessions and secure approvals.
• Lead solution evaluation activities such as vendor research, RFP development, demonstrations, and scoring of proposed solutions.
• Facilitate requirements review sessions with IT infrastructure, security, compliance, and legal teams.
• Contribute to early-stage budget and resource planning for proposed initiatives.
• Oversee system and integration testing to ensure solutions meet business needs and documented requirements.
• Coordinate and manage user acceptance testing (UAT) and obtain stakeholder sign-off.
• Monitor organizational change initiatives, assess potential impacts, and provide recommendations to leadership.

What You've Got

• 5+ years of experience within the healthcare or medical industry.
• 6+ years of professional experience in business and systems analysis for enterprise technology projects.
• Bachelor's degree in Information Systems, Management Information Systems (MIS), or a related discipline; or equivalent work experience.
• Strong analytical skills with the ability to translate complex business challenges into actionable system requirements.
• Excellent communication and facilitation skills with both technical and non-technical audiences.