Hybrid Branch Operations Manager — Commercial Lines

Insurance Office Of America, Inc.; Hueytown (AL); Hybrid; USD 85.000 - 115.000; Vollzeit

Benefits dieser Stelle

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sick pay

401K with employer match

Professional growth and career options

Respectful culture and work/familylife

Community service commitment

Supportive teammates and rewarding env

Zusammenfassung

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines for our Birmingham-area branch. The role leads operations, manages an assigned book of business, and drives strategic and financial performance in a hybrid work setting.

You will recruit and develop staff, ensure policy compliance, and partner with sales leadership to deliver exceptional customer service while promoting IOA values and growth opportunities.

Qualifikationen

• 5+ years of experience in the insurance industry.
• 2+ years of management experience.
• All required active licensing.
• Exceptional account management skills; spend 50% of time managing a book of business.
• Outstanding communication, people management, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Aufgaben

• Lead branch operations and manage the operations team.
• Oversee budgeting, P&L, costs and financial goals.
• Implement strategic and tactical plans for the branch.
• Recruit, onboard, and develop staff.
• Serve as Account Manager for assigned book of business (50% time).
• Ensure HR processes and policy compliance.
• Promote IOA values and improve employee engagement.
• Collaborate with regional leadership and sales teams.

Kenntnisse

Communication

People management

Negotiation

Ausbildung

High School Diploma or equivalent

Tools

MS Office

Jobbeschreibung

Insurance Office of America is seeking a Branch Operations Manager - Commercial Lines for our Birmingham-area branch. The role leads operations, manages an assigned book of business, and drives strategic and financial performance in a hybrid work setting.

You will recruit and develop staff, ensure policy compliance, and partner with sales leadership to deliver exceptional customer service while promoting IOA values and growth opportunities.