Hybrid Branch Operations Leader, Commercial Lines

Insurance Office Of America, Inc.; Irondale (AL); Hybrid; USD 85.000 - 115.000; Vollzeit

Benefits dieser Stelle

Health Insurance

401K with employer match

Paid holidays and vacations

Professional growth opportunities

Supportive team environment

Zusammenfassung

Insurance Office of America, Inc. in Birmingham, AL seeks a Branch Operations Manager - Commercial Lines. The role is hybrid (3-4 days on-site) with 50% time spent managing an assigned book of business.

You will lead the operations team, implement budgets and policies, and collaborate with sales leadership and regional operations. Ideal candidates have 5+ years in the industry, 2+ years of management experience, active licensing, and strong communication and negotiation skills.

Qualifikationen

• 5+ years in the insurance industry with broad knowledge.
• 2+ years of management experience leading an operations team.
• Active licensing required.
• Exceptional account management with 50% book management.
• Strong communication, people management and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Aufgaben

• Lead and oversee branch operations management and performance.
• Drive budgeting, goal setting, reporting, and policy implementation.
• Manage HR processes, staff development, and quality assurance.
• Participate in producer/agency acquisition and integration.
• Serve as Account Manager for an assigned book of business.
• Monitor performance data and drive process improvements.
• Collaborate with Regional Director of Operations and sales leadership.

Kenntnisse

Account management

Leadership

Communication

MS Office

Licensing

Ausbildung

High School Diploma

Jobbeschreibung

Insurance Office of America, Inc. in Birmingham, AL seeks a Branch Operations Manager - Commercial Lines. The role is hybrid (3-4 days on-site) with 50% time spent managing an assigned book of business.

You will lead the operations team, implement budgets and policies, and collaborate with sales leadership and regional operations. Ideal candidates have 5+ years in the industry, 2+ years of management experience, active licensing, and strong communication and negotiation skills.