Hybrid Branch Operations Leader - Commercial Lines

Insurance Office Of America, Inc.; Gardendale (AL); Hybride; USD 85 000 - 115 000; Plein temps

Avantages offerts par ce poste

Company-paid health insurance

401K with employer match

Paid holidays

Vacation and sick time

Professional growth opportunities

Résumé du poste

Insurance Office of America seeks a Branch Operations Manager for the Birmingham, AL area. The role leads all branch operations, with half the time spent on managing a commercial book of business and maintaining top-notch client service.

The ideal candidate has 5+ years in insurance operations, 2+ years in a leadership role, active P&C licensing, and strong communication and negotiation skills. A hybrid work setup is offered with company-paid health insurance and growth opportunities.

Qualifications

• 5+ years of industry experience in insurance operations.
• 2+ years of management experience.
• All required active licensing.
• Exceptional Account Management skills, spending 50% of time managing a book of business.
• Outstanding communication, people management, and negotiation skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsabilités

• Lead daily operations and workflow of the branch team.
• Drive annual strategic and tactical plans for the branch.
• Manage branch P&L, costs, and financial goals.
• Understand and manage the annual budget.
• Communicate leadership vision and branch goals.
• Build and manage a qualified operations team.
• Participate in recruitment and evaluate merger/acquisition opportunities.
• Recommend staff actions including succession planning.
• Ensure compliance with HR processes and policies.

Connaissances

Account management

Communication

MS Office

Leadership

People management

Formation

High School Diploma or equivalent

Outils

MS Office (Outlook/Word/Excel)

Description du poste

Insurance Office of America seeks a Branch Operations Manager for the Birmingham, AL area. The role leads all branch operations, with half the time spent on managing a commercial book of business and maintaining top-notch client service.

The ideal candidate has 5+ years in insurance operations, 2+ years in a leadership role, active P&C licensing, and strong communication and negotiation skills. A hybrid work setup is offered with company-paid health insurance and growth opportunities.