Branch Operations Leader - Commercial Lines (Hybrid)

Insurance Office Of America, Inc.; Birmingham (AL); Hybrid; USD 85.000 - 115.000; Vollzeit

Benefits dieser Stelle

Competitive salaries and bonus

Company-paid health insurance

Paid holidays, vacations, and sicktime

401K with employer match

Professional growth and career options

Work-life balance and supportive team

Zusammenfassung

Insurance Office of America (IOA) Birmingham is seeking a Branch Operations Manager for Commercial Lines to lead operations, strategy, and performance at the branch level. The role includes managing a team, implementing policies, and driving growth through effective service and account management.

The ideal candidate has 5+ years in the industry, 2+ years in leadership, active licensing, and strong communication and negotiation skills, with proficiency in MS Office.

Qualifikationen

• 5+ years of industry experience with deep, wide-ranging knowledge
• 2+ years of management experience
• Active licensing is required
• Exceptional Account Management skills, spending 50% of time managing a book of business
• Outstanding communication, people management, and negotiation skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Aufgaben

• Lead daily branch operations and workflow of the team.
• Drive annual strategic and tactical plans for the branch.
• Manage branch P&L, control costs, and achieve financial goals.
• Understand and manage the annual budget.
• Communicate leadership vision/mission for the branch.
• Build and manage a qualified operations team.

Kenntnisse

5+ years industry experience

2+ years management experience

Active licensing

Account management skills

Excellent communication & leadership

MS Office proficiency

Ausbildung

High School Diploma or equivalent

Tools

MS Office (Outlook/Word/Excel)

Jobbeschreibung

Insurance Office of America (IOA) Birmingham is seeking a Branch Operations Manager for Commercial Lines to lead operations, strategy, and performance at the branch level. The role includes managing a team, implementing policies, and driving growth through effective service and account management.

The ideal candidate has 5+ years in the industry, 2+ years in leadership, active licensing, and strong communication and negotiation skills, with proficiency in MS Office.