Hybrid Branch Leader & Growth Catalyst

Torrington Savings; Hartford (CT); Hybrid; USD 80,000 - 98,000; Full time

Benefits offered by this job

401k plan

Health insurance

HSA contribution

Bank paid life insurance

Wellness reimbursement

Tuition reimbursement

PTO

Volunteer PTO

Flexible work schedules

Hybrid work roles

Employee recognition program

Career path coaching

Job summary

Torrington Savings Bank in Hartford, CT is seeking a Branch Manager to lead daily operations, drive sales goals, and deliver exceptional customer experiences. You will coach staff, manage performance, and ensure regulatory compliance while building community relationships.

The role emphasizes staff development, policy adherence, and proactive problem solving to maintain branch profitability and growth.

Qualifications

• 3–5 years of banking experience in progressively senior roles.
• Strong ability in hiring, coaching, performance evaluation, and staff development.
• Solid knowledge of banking products, branch operations, process controls, and regulatory compliance.
• Excellent communication, interpersonal, and organizational skills; high integrity.
• NMLS Certification required.

Responsibilities

• Lead the branch team by setting expectations, providing daily direction, and fostering accountability and customer focus.
• Own the achievement of branch sales goals, engaging in customer conversations and business development.
• Build and maintain community and business relationships to strengthen the Bank’s presence and drive growth.
• Ensure the branch consistently delivers a high-quality customer experience and resolve escalated issues.
• Partner with the Assistant Branch Manager to ensure branch operations run smoothly and in compliance with policies.
• Perform additional responsibilities and projects as directed by leadership.

Skills

Leadership

Staff development

Hiring & coaching

Communication

Regulatory compliance

Sales & business development

Regulatory compliance

Communication

Interpersonal skills

Education

NMLS Certification

Job description

Torrington Savings Bank in Hartford, CT is seeking a Branch Manager to lead daily operations, drive sales goals, and deliver exceptional customer experiences. You will coach staff, manage performance, and ensure regulatory compliance while building community relationships.

The role emphasizes staff development, policy adherence, and proactive problem solving to maintain branch profitability and growth.