Branch Manager - Growth, Service & Leadership

Beacon-Bank; Glastonbury (CT); On-site; USD 56,000 - 102,000; Full time

Job summary

Beacon Bank in Glastonbury, CT is seeking a Branch Manager I to lead all branch functions, drive revenues, and deliver exceptional customer service. You will mentor a diverse team, ensure regulatory compliance, and develop local business through relationship building and community engagement.

Responsibilities include managing deposits and lending, coaching staff, handling complex customer issues, and promoting digital banking solutions.

Qualifications

• Minimum of 3 years of banking or management/supervisory experience.
• Strong sales, management, and team leadership abilities.
• Excellent oral and written communication skills.
• Proven results in a goal-oriented sales or customer service environment.

Responsibilities

• Manage, grow and retain branch deposits and revenues in accordance with the bank’s strategic plan.
• Create strategies and business opportunities to meet business development objectives and goals.
• Engage customers and prospects, build rapport, and proactively develop new relationships while retaining and expanding existing ones.
• Advise customers on product selection, identify financial needs, and deliver tailored solutions including deposit, lending, and business partner referrals.
• Participate in outbound calling campaigns, branch initiatives and community involvement to develop new business.
• Provide an outstanding customer experience at all points of contact.
• Manage, coach, and motivate branch colleagues to deliver an exceptional customer experience and sales performance.
• Educate and assist customers with digital banking services and recommend convenient banking options.

Skills

Customer service

Leadership

Sales

Communication

Time management

Team coaching

Relationship building

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Beacon Bank in Glastonbury, CT is seeking a Branch Manager I to lead all branch functions, drive revenues, and deliver exceptional customer service. You will mentor a diverse team, ensure regulatory compliance, and develop local business through relationship building and community engagement.

Responsibilities include managing deposits and lending, coaching staff, handling complex customer issues, and promoting digital banking solutions.