Hybrid Bond Claims Specialist — Forfeiture & Resolution

Core Specialty Insurance Holdings, Inc.; Indianapolis (IN); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, dental, vision, and life ins.

Short and long-term disability

Company-matched 401(k) plan (100% of 6

Employee Assistance Plan

Health Savings Account / Flexible Sp.5

Job summary

Core Specialty Insurance Holdings, Inc. is seeking a Claims Specialist to assist with administration, investigation, and resolution of bond forfeiture claims in a hybrid Indianapolis environment.

You will communicate with bail agents, courts, and attorneys to obtain information and keep claim files accurate, while learning state statutes and company procedures. The role emphasizes documentation, coordination with internal departments, and processing routine payments, with room to grow into

Qualifications

• Associate degree or equivalent combination of education and experience preferred.
• 0–2 years of experience in claims, insurance, financial services, legal support, court administration, or related field preferred.
• Experience in customer service, administrative, legal, insurance, or financial environment may be considered.
• Strong written and verbal communication skills; ability to learn state statutes and company procedures.

Responsibilities

• Monitor assigned claim files and bond forfeiture activity and follow up with bail agents and courts to obtain required information.
• Process incoming claim-related mail and correspondence and maintain accurate claim files.
• Assist with investigation and evaluation of routine bond forfeiture claims using established procedures.
• Research and document basic claim information, court records, forfeiture notices, remission information, and related documentation.
• Communicate with bail agents, court clerks, attorneys, recovery vendors, and internal departments to obtain information needed to resolve claims.
• Update claim notes and status information in SAGE 100 and maintain accurate claim records.
• Monitor Open Claims Status Reports and follow up on information under established guidelines.
• Prepare routine correspondence, spreadsheets, check requests, and other claim-related documentation.
• Assist with Agent BUF account withdrawal paperwork and ensure required supporting documentation is received.
• Process routine remission and agent payments in accordance with procedures.
• Prepare check requests for court, attorney, recovery, and other approved claim-related expenses.
• Assist with forecasting upcoming claim payments and maintaining accurate payment information.
• Escalate complex, high-dollar, disputed, or unusual claims to a senior claims professional or management.
• Develop working knowledge of state-specific bond forfeiture requirements and company procedures.

Skills

Customer service

Organizational skills

Attention to detail

Team collaboration

Education

Associate degree or equivalent

Tools

SAGE 100

SAP Crystal Reports

Excel

Outlook

Job description

Core Specialty Insurance Holdings, Inc. is seeking a Claims Specialist to assist with administration, investigation, and resolution of bond forfeiture claims in a hybrid Indianapolis environment.

You will communicate with bail agents, courts, and attorneys to obtain information and keep claim files accurate, while learning state statutes and company procedures. The role emphasizes documentation, coordination with internal departments, and processing routine payments, with room to grow into