Bond Forfeiture Claims Specialist

Core Specialty Insurance Services, Inc.; Indianapolis (IN); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

Employee Assistance Plan

Health Savings / Flexible Spending

Job summary

Core Specialty Insurance Services, Inc. is seeking a Claims Specialist to assist with the administration, investigation, and resolution of bond forfeiture claims.

You will work under experienced staff, communicating with bail agents, courts, attorneys, and internal teams to obtain information and maintain accurate claim files. Ideal candidates have up to 2 years of claims-related experience, strong attention to detail, and excellent communication skills.

Qualifications

• 0–2 years of experience in claims or related fields preferred.
• Associate degree or equivalent combination of education and experience preferred.
• Experience in customer service, administrative, legal, insurance, or financial environment may be considered.

Responsibilities

• Monitor assigned claim files and follow up with bail agents and courts to obtain information.
• Process incoming claim-related mail and maintain claim files.
• Assist with investigation and evaluation of routine bond forfeiture claims.
• Research and document basic claim information, court records, and related documentation.
• Communicate with bail agents, court clerks, attorneys, recovery vendors, and internal departments to resolve claims.
• Update claim notes and status information in SAGE 100 and maintain claim records.
• Prepare routine correspondence, spreadsheets, and other claim-related documentation.
• Assist with forecasting upcoming claim payments and maintaining payment information.
• Escalate complex or high-dollar claims to a senior professional.

Skills

Attention to detail

Organizational skills

Written and verbal communication

Education

Associate degree

Tools

Excel

Outlook

SAGE 100

SAP Crystal Reports

Job description

Core Specialty Insurance Services, Inc. is seeking a Claims Specialist to assist with the administration, investigation, and resolution of bond forfeiture claims.

You will work under experienced staff, communicating with bail agents, courts, attorneys, and internal teams to obtain information and maintain accurate claim files. Ideal candidates have up to 2 years of claims-related experience, strong attention to detail, and excellent communication skills.