Hybrid Billing & Customer Service Associate

Summit Consulting; Cincinnati (OH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Commuter benefits

Tuition reimbursement

Job summary

Great American Insurance Group in Cincinnati, OH is seeking an entry‑level Customer Service Accounting Representative to handle billing, payments, and account inquiries. You will assist with receivables/payables, reconcile accounts, and help maintain precise financial records with attention to detail.

Strong communication and Excel skills are essential for success. The role emphasizes accuracy and compliance with policies, offering opportunities to learn insurance accounting practices within a

Qualifications

• High School Diploma or equivalent required.
• 0–2 years in customer service, billing, accounting or related field.
• Strong attention to detail, communication and organization.

Responsibilities

• Provide customer service for billing, payments and account inquiries.
• Process invoices, cash receipts, and related transactions accurately.
• Support AR/AP and direct bill operations, including maintenance.
• Reconcile accounts and resolve discrepancies with stakeholders.
• Prepare reports and statements using Excel and finance systems.

Skills

Customer service

Billing

Accounting basics

Excel

Education

High School Diploma or equivalent

Tools

Excel

Job description

Great American Insurance Group in Cincinnati, OH is seeking an entry‑level Customer Service Accounting Representative to handle billing, payments, and account inquiries. You will assist with receivables/payables, reconcile accounts, and help maintain precise financial records with attention to detail.

Strong communication and Excel skills are essential for success. The role emphasizes accuracy and compliance with policies, offering opportunities to learn insurance accounting practices within a