Hybrid Bilingual Care Coordinator - Scheduling & Compliance

Inland Respite Inc; Corona (CA); Hybride; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Health, dental, vision insurance

Paid time off

401(k) plan with employer match

Mileage reimbursement

Ongoing training and development

Résumé du poste

Inland Respite Inc. is seeking a Care Coordinator in Corona, CA for full-time hybrid work. You will manage schedules, validate documentation, and support families and providers ensuring accurate timekeeping and service delivery.

The role requires bilingual English/Spanish, strong communication, and HIPAA-compliant handling of confidential information. Local travel for home visits is expected as part of the care continuum.

Qualifications

• Associate's degree or equivalent in Human Services or related field.
• Familiarity with developmental disabilities preferred.
• HIPAA compliant handling of sensitive information.
• High accuracy, attention to detail, and accountability.
• Proficient with Microsoft Office, cloud platforms, and EHR systems.
• Bilingual in English and Spanish required.

Responsabilités

• Serve as main contact for families and Respite Care Providers to address inquiries, schedule changes, and service support.
• Ensure compliance with documentation including IPPs, Parent Packets, Conditions of Employment, and EVV signatures; maintain database accuracy.
• Review electronic timecard entries for accuracy and resolve discrepancies with providers.
• Analyze timecard data for consistency and identify discrepancies.
• Coordinate filling open shifts and track provider availability.
• Communicate service disruptions and escalate staffing shortages to senior leadership.
• Monitor service utilization trends; document under-utilization, overages, and inactive clients in WellSky.
• Collaborate with EVV Clerk to maintain electronic visit record accuracy.
• Receive and log Special Incident Reports; notify Senior Care Coordinator for follow-up as needed.
• Manage client terminations and initiate replacement processes.
• Maintain communication with Regional Center CSCs to support care continuity.
• Manage scheduling systems and update shift logs in databases.
• Assist families with technical support and educate on system use and service expectations.
• Process service authorization changes according to protocols.
• Maintain detailed and accurate documentation in internal systems.
• Escalate complex issues to Senior Care Coordinator for resolution.
• Participate in special projects and department initiatives as assigned

Connaissances

Bilingual English/Spanish

Communication skills

Time management

Attention to detail

HIPAA compliance

Microsoft Office

Formation

Associate's degree or equivalent in Human Services

Outils

EHR systems

Cloud-based platforms

Microsoft Office

Description du poste

Inland Respite Inc. is seeking a Care Coordinator in Corona, CA for full-time hybrid work. You will manage schedules, validate documentation, and support families and providers ensuring accurate timekeeping and service delivery.

The role requires bilingual English/Spanish, strong communication, and HIPAA-compliant handling of confidential information. Local travel for home visits is expected as part of the care continuum.