Care Coordinator

INL Corona; Corona (CA); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Paid time off

401(k) with employer match

Mileage reimbursement

Job summary

Inland Respite in Corona, CA is seeking a bilingual Care Coordinator to serve families and respite providers by managing schedules, verifying documentation, and ensuring accurate timekeeping. You will support utilization monitoring and provide technical assistance while maintaining compliant service delivery.

Responsibilities include coordinating shifts, reviewing timecards, and maintaining EVV accuracy, with hybrid, full-time hours and local travel as needed.

Qualifications

• Associates degree or equivalent experience in Human Services or related field.
• Familiarity with developmental disabilities preferred.
• HIPAA compliance and handling of sensitive information.
• Driver's license, auto insurance, and reliable transportation.

Responsibilities

• Be the primary contact for families and Respite Care Providers; manage schedules and service support.
• Ensure documentation compliance (IPP, Parent Packets, employment conditions, EVV signatures).
• Review timecard entries for accuracy and resolve discrepancies.
• Analyze timecard data for consistency and track provider availability.
• Coordinate filling open shifts and communicate staffing needs to leadership.
• Maintain WellSky records and support service utilization monitoring.

Skills

Bilingual (English/Spanish)

High accuracy

Verbal and written communication

Organizational and time management

EHR proficiency

Education

Associate's degree or related Human Services field

Tools

Microsoft Office

EHR systems

Cloud platforms

Job description

Now Hiring: Care Coordinator(Bilingual Spanish Required)

Location: Corona, California
Schedule:Full-Time /Hybrid | Monday-Friday, 8 AM 5 PM
Travel:Periodic local travel for home visits
Department:Care Coordinator

Our Mission

At Inland Respite, we provide compassionate, high-quality respite care to families of individuals with developmental disabilities. We strive to empower families and care providers with responsive, supportive, and compliant service.

Position Summary

As a Care Coordinator, you will be the primary contact for families and Respite Care Providers, managing schedules, verifying documentation, and ensuring consistent service engagement. Your role ensures accuracy in timekeeping, supports utilization monitoring, and provides technical assistancewhile maintaining compliance and supporting smooth service delivery.

Key Responsibilities

• Serve as main contact for families and Respite Care Providers to address inquiries, schedule changes, and service support
• Ensure compliance with documentation including IPPs, Parent Packets, Conditions of Employment, and EVV signatures; maintain database accuracy
• Review electronic timecard entries for accuracy and resolve discrepancies with providers
• Analyze paper and electronic timecard data for consistency
• Coordinate filling open shifts and track provider availability
• Communicate service disruptions and elevate staffing shortages to senior leadership
• Monitor service utilization trends; document and address under-utilization, overages, and inactive clients in WellSky
• Collaborate with EVV Clerk to maintain electronic visit record accuracy
• Receive and log Special Incident Reports (SIRs); notify Senior Care Coordinator for follow-up as needed
• Manage client terminations and initiate replacement processes
• Maintain communication with Regional Center CSCs to support care continuity
• Manage scheduling systems and update shift logs in databases
• Assist families with technical support and educate on system use and service expectations
• Process service authorization changes according to protocols
• Maintain detailed and accurate documentation in internal systems
• Escalate complex issues to Senior Care Coordinator for resolution
• Participate in special projects and department initiatives as assigned

Required Qualifications

• Associate's degree or equivalent experience in Human Services or related field
• Familiarity with developmental disabilities preferred
• Comfortable handling sensitive, confidential information in compliance with HIPAA
• High accuracy, attention to detail, and accountability
• Proficient with Microsoft Office, cloud-based platforms, and EHR systems
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Bilingual in English and Spanish (required)
• Valid driver's license, auto insurance, and reliable transportation

Work Environment & Physical Requirements

• Office-based with indoor and outdoor home visits
• Prolonged periods of sitting and computer work
• Occasional lifting up to 25 lbs.
• Physical activities include walking, bending, and driving
• Periodic travel throughout Southern California

Why Join Inland Respite?

• Competitive salary
• Health, dental, and vision insurance
• Paid time off (vacation, sick leave, holidays)
• 401(k) plan with employer match
• Mileage reimbursement
• Ongoing training and professional development
• Supportive, mission-driven team environment
• Opportunities for career growth

Scheduling & Availability

• Standard hours: Monday–Friday, 8:00 AM – 5:00 PM with a one-hour lunch.
• Occasional extended hours based on workload and business needs.
• This position is primarily office-based.
• Hybrid work opportunities may be available based on business needs, operational requirements, job performance, and management approval.
• Work arrangements are not guaranteed and may be modified based on business needs and departmental requirements.

Equal Employment Opportunity Statement:

Inland RespiteInc. is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic in accordance with applicable federal, state, and local laws