Hybrid Benefits Operations Leader – Minneapolis

Brown & Brown, Inc.; Minneapolis (MN); Hybrid; USD 125,000 - 175,000; Full time

Benefits offered by this job

Health Benefits

401k Plan

Student Loan Assistance

Tuition Reimbursement

Mental Health & Wellness

Paid Time Off

Job summary

Brown & Brown, Inc. is seeking an Employee Benefits Operations Leader to guide day-to-day operational execution within a Minneapolis-based team. You will ensure data accuracy, drive technology adoption, and promote efficient workflows across service, sales, compliance, and operations.

This role emphasizes coaching, onboarding, and process improvements to deliver high-quality outcomes. The position requires a bachelor's degree (or equivalent experience), 3+ years in employee benefits or related

Qualifications

• Bachelor's degree preferred or equivalent professional experience.
• 3+ years of employee benefits, insurance, operations, or business process experience.
• Experience leading teams, projects, or operational initiatives.

Responsibilities

• Lead, coach, and develop operational team members.
• Ensure compliance with established processes and service standards.
• Monitor daily operations to ensure quality, efficiency, and accuracy.
• Drive adoption of Employee Benefits technology platforms.
• Support audits, compliance reviews, and corrective actions.

Skills

Analytical skills

Organizational skills

Problem-solving

Leadership

Education

Bachelor's degree preferred or equivalent

CEBS

GBA

Tools

BenefitPoint

Salesforce

AMS platforms

Job description

Brown & Brown, Inc. is seeking an Employee Benefits Operations Leader to guide day-to-day operational execution within a Minneapolis-based team. You will ensure data accuracy, drive technology adoption, and promote efficient workflows across service, sales, compliance, and operations.

This role emphasizes coaching, onboarding, and process improvements to deliver high-quality outcomes. The position requires a bachelor's degree (or equivalent experience), 3+ years in employee benefits or related