Hybrid Solutions Center Rep – Insurance Support (Contract)

Pyramid Consulting, Inc; Scottsdale (AZ); Hybrid; USD 24,796 - 26,174; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid sick leave

Job summary

A leading staffing agency is seeking a Solutions Center Rep for a 12-month contract opportunity in Scottsdale, AZ. The role involves handling customer inquiries, assisting with financial transactions, and maintaining knowledge of contract provisions. Ideal candidates will have a high school diploma and 3 years of experience in customer service. This position provides a pay range of $18 - $19/hour, with employee benefits including health insurance and a 401(k) plan.

Qualifications

• Three years work experience with two years product-related customer service work experience preferred.
• General office practices and knowledge of insurance/financial services industry practices.

Responsibilities

• Receives and responds to customer inquiries.
• Processes monetary transactions according to policy provisions.
• Maintains current knowledge of contract and product provisions.
• Demonstrates ability to identify situations requiring advanced technical knowledge.

Skills

Effective written and oral communication skills

Ability to identify and evaluate problems

Customer service skills

Basic mathematics

Decision making skills

Education

High school diploma or equivalent

Undergraduate studies preferred

Job description

A leading staffing agency is seeking a Solutions Center Rep for a 12-month contract opportunity in Scottsdale, AZ. The role involves handling customer inquiries, assisting with financial transactions, and maintaining knowledge of contract provisions. Ideal candidates will have a high school diploma and 3 years of experience in customer service. This position provides a pay range of $18 - $19/hour, with employee benefits including health insurance and a 401(k) plan.