Hybrid Banker: Client Growth & Service Expert

Apple Bank; Westchester Square (MD); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Apple Bank in Bronx, NY (Westchester Square) is seeking a Universal Banker. This hybrid role blends Customer Service Representative and Teller duties to deliver prompt, friendly service and handle account transactions.

The UB opens new accounts, educates customers on products, and refers to licensed representatives while supporting branch leadership and ensuring accurate, compliant operations.

Qualifications

• High School Diploma or GED required.
• 1–2 years retail banking or teller/customer service experience preferred.
• Strong communication and problem-solving skills.
• Basic knowledge of Microsoft Office Suite.

Responsibilities

• Provide exceptional customer service and resolve issues timely.
• Open new accounts and process teller transactions.
• Educate customers on bank products and services.
• Assist in branch leadership and training of staff.

Skills

Customer service

Communication

Sales

Cross-selling

Education

High School Diploma or GED

Tools

Microsoft Office (Word/Excel)

Job description

Apple Bank in Bronx, NY (Westchester Square) is seeking a Universal Banker. This hybrid role blends Customer Service Representative and Teller duties to deliver prompt, friendly service and handle account transactions.

The UB opens new accounts, educates customers on products, and refers to licensed representatives while supporting branch leadership and ensuring accurate, compliant operations.