Hybrid Banking Service Associate: Teller & Accounts

Eastern Bank; Hyannis (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits and retirement package

Job summary

Eastern Bank is seeking a Service Associate/Teller hybrid at its Hyannis, MA branch. The role combines customer service on the platform with teller transactions, including deposits, loans, and referrals to other bank lines.

The position requires a high school diploma, 1–2 years of sales experience, and the ability to multi-task in a fast-paced environment. Strong communication and relationship-building skills are essential.

Qualifications

• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• High school diploma or equivalent required.
• Ability to work independently and multi-task in a fast-paced setting.
• Strong interpersonal and communication skills are essential.

Responsibilities

• Opens deposit accounts and processes loan applications for multiple lending units.
• Cashes checks and handles teller transactions according to bank policy.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Supports branch operations and ensures adherence to policies and regulatory requirements.

Skills

Sales experience

Communication

Multi-tasking

Independent worker

Technically literate

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate/Teller hybrid at its Hyannis, MA branch. The role combines customer service on the platform with teller transactions, including deposits, loans, and referrals to other bank lines.

The position requires a high school diploma, 1–2 years of sales experience, and the ability to multi-task in a fast-paced environment. Strong communication and relationship-building skills are essential.