Customer Experience Banker | Remote Hybrid Banking Concierge

Huntington Bancshares, Inc.; Trussville (AL); Sur place; USD 37 000 - 48 000; Plein temps

Résumé du poste

Huntington Bancshares, Inc. in Trussville, AL is seeking a Customer Experience Banker Non NMLS. As a Financial Concierge, you help walk-in customers achieve their financial goals by identifying needs and recommending deposit products while handling transactions accurately.

You will educate customers on banking services, proactively grow relationships, and uphold security and regulatory policies. This role requires a customer-first mindset, clear communication, and the ability to work in an

Qualifications

• High School Diploma or GED with 1 year of customer service experience, or a Bachelor's degree.
• Comfort with technology such as mobile and online banking.
• Cash handling skills.
• Goal-driven customer service and sales experience.

Responsabilités

• Provide excellent customer service and resolve customer issues.
• Educate customers on consumer deposit products.
• Grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other bank areas to deepen relationships.
• Adhere to all operational, security, risk and regulatory policies and procedures.
• Demonstrate acumen in sales, customer service, relationship management, banking, communication and presentation.

Connaissances

Customer service

Sales oriented

Relationship management

Banking product knowledge

Cash handling

Communication

Formation

High School Diploma or GED

Bachelor's degree

Outils

Mobile banking apps

Online banking platforms

Description du poste

Huntington Bancshares, Inc. in Trussville, AL is seeking a Customer Experience Banker Non NMLS. As a Financial Concierge, you help walk-in customers achieve their financial goals by identifying needs and recommending deposit products while handling transactions accurately.

You will educate customers on banking services, proactively grow relationships, and uphold security and regulatory policies. This role requires a customer-first mindset, clear communication, and the ability to work in an