Hybrid Banking: Customer Experience Concierge

Huntington Bancshares, Inc.; Oklahoma; Hybrid; USD 42,000 - 65,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by recommending deposit products and other banking services.

You will process transactions accurately, balance daily, and deliver exemplary service in a branch setting. Requirements include a high school diploma or GED (Bachelor’s degree accepted) and customer service experience.

Qualifications

• High School Diploma or GED required or Bachelor’s Degree preferred.
• Experience in customer service or financial services is beneficial.
• Familiarity with consumer deposit products and sales processes is a plus.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products and online/mobile banking.
• Identify opportunities to grow customer relationships through sales and referrals.
• Adhere to all policies and procedures and manage cash accurately.

Skills

Customer service

Sales skills

Relationship management

Banking knowledge

Cash handling

Technology familiarity

Communication skills

Education

High School Diploma or GED

Bachelor's Degree

Tools

Online banking platforms

Mobile banking apps

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by recommending deposit products and other banking services.

You will process transactions accurately, balance daily, and deliver exemplary service in a branch setting. Requirements include a high school diploma or GED (Bachelor’s degree accepted) and customer service experience.