Customer Experience Banker - Hybrid Banking Concierge

Huntington Bancshares, Inc.; Louisiana; Hybrid; USD 42,000 - 54,000; Full time

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposits and related banking products.

You will process transactions accurately, balance daily, and educate customers on mobile and online banking while identifying opportunities to grow relationships through a disciplined referral approach.

Qualifications

• High School Diploma or GED and minimum 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.
• Experience in banking or financial services is preferred.
• Comfort with technology such as mobile services and online banking.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process and referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.

Skills

Customer service

Sales experience

Banking products

Communication

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking

Online banking

Cash handling

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge, helping them achieve their financial goals with deposits and related banking products.

You will process transactions accurately, balance daily, and educate customers on mobile and online banking while identifying opportunities to grow relationships through a disciplined referral approach.