Hybrid Bank Service Associate: Teller & CSR (Part-Time)

Eastern Bank Careers; Salem (MA); On-site; USD 25,000 - 36,000; Part time

Job summary

Eastern Bank in Salem, MA is seeking a Service Associate - Part Time 25 Hours (Pickering Wharf) to blend customer service and teller duties in a single hybrid role.

Starting rate is $22.00 per hour with potential for additional compensation; a robust benefits package is described in the posting. The role includes deposits, loan applications, referrals, and proactive outreach to key customers.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is a plus.

Responsibilities

• Hybrid duties: customer service and teller tasks in branch.
• Prepare and process loan applications for mortgage, consumer, small business.
• Close loans and refer to bank partners.
• Proactively reach out to high‑value customers to grow the portfolio.
• Ensure operational compliance and process deposits and cash transactions.
• Assist with quarterly sales goals and document customer interactions.

Skills

Customer service

Sales

Cash handling

Communication

Multi-tasking

Education

High school diploma or equivalent

Job description

Eastern Bank in Salem, MA is seeking a Service Associate - Part Time 25 Hours (Pickering Wharf) to blend customer service and teller duties in a single hybrid role.

Starting rate is $22.00 per hour with potential for additional compensation; a robust benefits package is described in the posting. The role includes deposits, loan applications, referrals, and proactive outreach to key customers.