Hybrid B2B Collections Specialist (SAP/Excel)

KCC KONE Elevators Co. Ltd; New York (NY); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Opportunities to learn and grow

401K Employer Match

Medical, Prescription, Dental and Vis

Vision Insurance

Well-being Program

Health Savings Account (HSA)

Flexible Spending Accounts (FSAs)

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Job summary

KONE is seeking a Collections Associate for the New York Metro District, based in Manhattan with a hybrid schedule after training. The role requires 5+ years of B2B collections experience and strong ability to manage disputes, coordinate with multiple teams, and document progress for stakeholders.

You will handle credit collection tasks for the NY and New Jersey area, engaging customers and ensuring timely follow-up while collaborating with cross-functional teams to meet business goals.

Qualifications

• 5+ years of B2B collections experience.
• Associates degree or 10+ years of related experience accepted as alternative.
• Proficiency in SAP and Excel required.

Responsibilities

• Perform credit collection tasks for branch operations, including initial contact with customers and follow-up.
• Record disputes and coordinate with relevant parties to facilitate resolutions.
• Document status updates and details for stakeholders.

Skills

B2B collections

Dispute management

Stakeholder communication

Office tools

Education

Associate degree

Tools

SAP

Excel

GAP

Job description

KONE is seeking a Collections Associate for the New York Metro District, based in Manhattan with a hybrid schedule after training. The role requires 5+ years of B2B collections experience and strong ability to manage disputes, coordinate with multiple teams, and document progress for stakeholders.

You will handle credit collection tasks for the NY and New Jersey area, engaging customers and ensuring timely follow-up while collaborating with cross-functional teams to meet business goals.