Hybrid Collections Associate (B2B) – Pacific District

KONE; Costa Mesa (CA); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

401K Employer Match

Health insurance

Paid time off

Job summary

KONE is hiring a Collections Associate to support our Pacific District in a hybrid role based in Costa Mesa or nearby branches. You will handle credit collection tasks, initiate customer contacts, and coordinate disputes with internal teams to resolve issues efficiently.

Applicants should have 5+ years in B2B collections, be proficient in SAP and Excel, and hold an associate degree (or 10+ years related experience). This role offers hybrid work and a competitive package.

Qualifications

• 5+ years of B2B collections experience, able to manage disputes from start to finish.
• Ability to collaborate with multiple levels of the organization to achieve goals.
• Proficiency with office tools (Excel, SAP) and documentation of status updates.

Responsibilities

• Perform credit collection tasks including initial contact with customers and follow-up actions.
• Coordinate disputes with appropriate parties and document progress for stakeholders.

Skills

B2B Collections

Dispute Resolution

Cross-functional Collaboration

Education

Associate degree in related field

Tools

SAP

Excel

Job description

KONE is hiring a Collections Associate to support our Pacific District in a hybrid role based in Costa Mesa or nearby branches. You will handle credit collection tasks, initiate customer contacts, and coordinate disputes with internal teams to resolve issues efficiently.

Applicants should have 5+ years in B2B collections, be proficient in SAP and Excel, and hold an associate degree (or 10+ years related experience). This role offers hybrid work and a competitive package.