Collections Analyst-- MEHDC5736419

Compunnel Inc.; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Job summary

A leading consulting firm is seeking a B2B Collections specialist in Charlotte, NC. This role requires at least 5 years of collections experience and strong skills in communication and Excel. Responsibilities include improving collections efficiency, meeting SLAs, and developing relationships with stakeholders. An accounting or finance degree is preferred. The position is hybrid with hours from 8:00 AM to 5:00 PM, Monday through Friday, on a 6-month contract.

Qualifications

• Must have 1 year experience in the past three years using SAP and Get Paid.
• 5+ years of B2B Collections experience and knowledge of collections process.
• Excellent written and verbal communication skills.

Responsibilities

• Drive proactive improvements to Collections effectiveness.
• Create and execute strategic action plans to enhance cash slow timeliness.
• Ensure SLA’s are met and partner with extended services team.

Skills

B2B collections experience

Good communication skills

Good Excel skills

Multi-tasking

Education

4 year degree – Accounting/Finance preferred

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Shift Timings: 8:00 AM – 5:00 PM (Mon - Fri) HYBRID

Contract Duration: 6 months contract

Job Description:

• Must have 1 year experience within the past three years using SAP and Get Paid.
• Top skills- B2B collections experience, good communication skills, good excel skills, multi-tasking (huge part of role).

Core responsibilities and Tasks:

• Drive proactive improvements to Collections effectiveness
• Provide impactful proactive action plans via frequent monitoring of past due percentages
• Create and execute strategic action plans to enhance cash slow timeliness
• Ensure SLA’s are met and partners with extended Shared services team to improve performance
• Challenges Status quo and actively participates in Continuous Process Improvement Projects and
• Kaizen Events Performing root cause analysis, drives process improvement to ensure further process efficiencies
• Drive process and ensure goals are met, by participating (and leading if necessary) governance calls
• Timely collections and resolution of past due accounts receivable for assigned customer accounts
• Develop and maintain positive and effective relationships with external accounts and internal stake holders
• Work closely with customers and cash applications department to resolve open credits and refunds
• Lead initiatives to improve DSO, involving various internal stake holder groups

Qualifications:

• Specialized skill training/ certification a plus.
• 4 year degree – Accounting/ Finance preferred

Knowledge & Experience:

• 5+ years of B2B Collections work experience & sound knowledge of collections process
• Excellent written and verbal communication skills
• Must be proficient in Microsoft Excel, Word, and Outlook