B2B Collections Specialist - Hybrid NY Metro

KONE; New York (NY); Hybrid; USD 76,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

401K Employer Match

Health Insurance

Well-being Program

Paid Time Off

Job summary

KONE is hiring a Collections Associate for the New York Metro District, based in Manhattan with a hybrid schedule after training. You will manage credit collections for branch operations, handling disputes across five boroughs and New Jersey while maintaining accurate status updates with stakeholders.

The role requires 5+ years of B2B collections, proficiency in SAP and Excel, and collaboration with teams at all levels.

Qualifications

• 5+ years of B2B collections experience.
• Proficiency with SAP and Excel; ability to document disputes clearly.
• Ability to collaborate with stakeholders across the organization.

Responsibilities

• Contact customers and follow up on action items.
• Record disputes and coordinate with appropriate parties.
• Track status updates for stakeholders; ensure accuracy.
• Support branch operations across NY metro and NJ.

Skills

B2B Collections

Dispute handling

Education

Associate’s degree in related field

Tools

SAP

Excel

Job description

KONE is hiring a Collections Associate for the New York Metro District, based in Manhattan with a hybrid schedule after training. You will manage credit collections for branch operations, handling disputes across five boroughs and New Jersey while maintaining accurate status updates with stakeholders.

The role requires 5+ years of B2B collections, proficiency in SAP and Excel, and collaboration with teams at all levels.