B2B Collections Specialist — Hybrid Role

KONE; San Francisco (CA); Hybrid; USD 83,000 - 108,000; Full time

Benefits offered by this job

Competitive salary

401K Employer Match

Health Insurance

Well-being Program

Paid Time Off

Job summary

KONE is seeking a Collections Associate to support our Pacific District with credit collection tasks, disputes, and stakeholder communications in a hybrid role based in San Francisco, San Leandro, or Costa Mesa. The candidate should have 5+ years of B2B collections experience and proficiency with SAP/Excel.

Responsibilities include initial customer contact, follow-up actions, and documenting status updates for cross-functional teams. Training provided for a smooth transition into this field.

Qualifications

• 5+ years of relevant B2B collections expertise.
• Proficiency with SAP and Excel required.
• Ability to collaborate with all levels of the organization to achieve goals.

Responsibilities

• Perform credit collection tasks for branch operations, including initial customer contact and follow-up.
• Coordinate with appropriate parties to facilitate disputes.
• Document status updates for stakeholders.

Skills

B2B collections

SAP

Excel

GAP

Education

Associate's degree in related field

Tools

Microsoft Office

Job description

KONE is seeking a Collections Associate to support our Pacific District with credit collection tasks, disputes, and stakeholder communications in a hybrid role based in San Francisco, San Leandro, or Costa Mesa. The candidate should have 5+ years of B2B collections experience and proficiency with SAP/Excel.

Responsibilities include initial customer contact, follow-up actions, and documenting status updates for cross-functional teams. Training provided for a smooth transition into this field.