Hybrid B2B Collections Specialist

Aston Carter; United States; Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Disability insurance

HSA

Transportation benefits

Employee Assistance Program

PTO

Job summary

Aston Carter is seeking a Collections Specialist for a contract role in Minneapolis, MN. You will manage an assigned portfolio of customer accounts to ensure timely collections while maintaining strong customer relationships and aligning with corporate policies.

The position requires 2+ years of B2B collections experience, proficiency in MS Dynamics AX and Excel, and a High School Diploma. This hybrid role offers a competitive hourly pay range and comprehensive benefits.

Qualifications

• 2+ years of B2B collections experience.
• Experience with an ERP, specifically MS Dynamics AX.
• Proficiency in Excel, including basic formulas and sorting.
• High School Diploma.

Responsibilities

• Manage assigned portfolio of customer accounts for timely collections and maintain good customer relationships.
• Reduce delinquency, DSO, and bad debt expense for assigned accounts.
• Perform collection activities in accordance with corporate policies and procedures.
• Provide timely feedback regarding order holds for release or additional actions required.
• Review, follow up, and resolve invoice discrepancies and payment disputes, including short payments and unearned early payment discounts.
• Reconcile customer accounts to aid in collection efforts, including logging into customer portals to review invoice statuses.
• Submit invoicing through customer portals as required.
• Complete monthly reporting of past due accounts as identified by Team Management.
• Participate in monthly review of account portfolio with Team Management.

Skills

B2B collections

Excel

Education

High School Diploma

Tools

MS Dynamics AX

Job description

Aston Carter is seeking a Collections Specialist for a contract role in Minneapolis, MN. You will manage an assigned portfolio of customer accounts to ensure timely collections while maintaining strong customer relationships and aligning with corporate policies.

The position requires 2+ years of B2B collections experience, proficiency in MS Dynamics AX and Excel, and a High School Diploma. This hybrid role offers a competitive hourly pay range and comprehensive benefits.