Hybrid B2B Collections Specialist

Talentify; Minneapolis (MN); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

PTO / Vacation

Job summary

Talentify is seeking a Collections Specialist in Minneapolis for a contract role. You will manage a portfolio of customer accounts to ensure timely collections while preserving strong customer relationships.

The job focuses on reducing delinquency, DSO, and bad debt expense and involves resolving invoice discrepancies and payment disputes in line with company policies. You will work with MS Dynamics AX, Excel, and ERP processes, performing timely invoicing, monthly past-due reporting, and

Qualifications

• 2+ years of B2B Collections experience.
• Experience with an ERP, specifically MS Dynamics AX.
• Proficiency in Excel, including basic formulas and sorting.
• High School Diploma.

Responsibilities

• Manage assigned portfolio of customer accounts for timely collections and maintain good customer relationships.
• Reduce delinquency, DSO, and bad debt expense for assigned accounts.
• Perform collection activities in accordance with corporate policies and procedures.
• Provide timely feedback regarding order holds for release or additional actions required.
• Review, follow up, and resolve invoice discrepancies and payment disputes, including short payments and unearned early payment discounts.
• Reconcile customer accounts to aid in collection efforts, including logging into customer portals to review invoice statuses.
• Submit invoicing through customer portals as required.
• Complete monthly reporting of past due accounts as identified by Team Management.
• Participate in monthly review of account portfolio with Team Management.

Skills

B2B Collections experience

Excel proficiency

Education

High School Diploma

Tools

MS Dynamics AX

Job description

Talentify is seeking a Collections Specialist in Minneapolis for a contract role. You will manage a portfolio of customer accounts to ensure timely collections while preserving strong customer relationships.

The job focuses on reducing delinquency, DSO, and bad debt expense and involves resolving invoice discrepancies and payment disputes in line with company policies. You will work with MS Dynamics AX, Excel, and ERP processes, performing timely invoicing, monthly past-due reporting, and