Hybrid AV & Instructional Tech Services Lead

North Carolina A&T State University; Greensboro, Northern (NC, KY); Presencial; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Vacation and sick leave

Health benefits

TSERS retirement

12 paid holidays

EAP

Resumo da oferta

North Carolina A&T State University seeks a Media Services Manager/ IT Instructional/Class Support Professional II to lead the campus AV and instructional technology program. You will supervise staff and student workers, design classroom tech solutions, and ensure reliable delivery for classes, events, and remote learning.

Responsibilities include maintaining AV systems, coordinating with vendors, training users, and driving technology refresh projects in collaboration with ITS.

Qualificações

• Experience supporting and managing enterprise classroom and instructional AV systems, including projection, interactive displays, audio systems, and integrated room controls.
• Experience with Crestron or comparable AV control and room management platforms in standardized instructional environments.
• Experience supporting hybrid learning and collaboration technologies, including Microsoft Teams, Zoom, lecture capture systems, and live streaming platforms.
• Experience working with AV vendors and integrators, including system deployment, upgrades, and ongoing support coordination.
• Ability to train faculty, staff, and student employees in the effective use of classroom and instructional technologies.
• Experience planning and coordinating major technology refreshes or upgrades, including collaboration with academic and campus partners.Knowledge of digital signage systems and instructional technology accessibility ( ADA ) standards.
• Demonstrated ability to lead technical staff, provide high quality customer service, and work effectively in a campus environment.

Responsabilidades

• Lead a team of staff and student workers to support classroom and instructional AV across campus.
• Plan, design, and implement standardized classroom and instructional technology solutions.
• Oversee installation, configuration, maintenance, and support of instructional technology systems.
• Provide media and instructional technology support for events and meetings.
• Train faculty, staff, and students in the effective use of supported technologies.
• Collaborate with CTS and ITS to deliver reliable instructional technology services.

Conhecimentos

AV systems

Hybrid learning tech

Faculty training

Project coordination

Team leadership

Vendor management

Formação académica

Master’s degree in CS/IT

Bachelor’s degree in CS/IT

Ferramentas

Crestron

Lecture capture platforms

Room management platforms

Descrição da oferta de emprego

North Carolina A&T State University seeks a Media Services Manager/ IT Instructional/Class Support Professional II to lead the campus AV and instructional technology program. You will supervise staff and student workers, design classroom tech solutions, and ensure reliable delivery for classes, events, and remote learning.

Responsibilities include maintaining AV systems, coordinating with vendors, training users, and driving technology refresh projects in collaboration with ITS.