Campus AV & Event Tech Coordinator

University of North Carolina at Greensboro; Greensboro (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

University of North Carolina at Greensboro seeks an EUC Technical Services Coordinator to provide audiovisual, presentation, and instructional technology support across Elliott University Center and campus classrooms. This role ensures technology systems in meeting rooms, conference spaces, and event venues are reliable and well-maintained to meet the diverse needs of the campus community.

The position collaborates with faculty, staff, and students to assess technology needs, resolve issues with

Qualifications

• Entry-level with Masters
• Bachelor's and 0-2 yrs experience
• equivalent combination of education/experience

Responsibilities

• Provide technical support for audiovisual, presentation, and hybrid meeting technology systems in Elliott University Center spaces including meeting rooms, conference spaces, the EUC Auditorium, and the Cone Ballroom.
• Troubleshoot and resolve technical issues with sound reinforcement systems, video displays, projection systems, microphones, and other AV equipment to ensure reliability for scheduled events and daily use.
• Assist users - including faculty, staff, student organizations, and external clients - with operating presentation technology, connecting personal devices, and launching meetings or presentations.
• Document recurring technical issues and solutions to improve service delivery and support consistent resolution of common problems.
• Coordinate audiovisual and presentation technology support for events hosted within the Elliott University Center, including setup, operation, and breakdown of AV equipment.
• Meet event organizers to identify technical needs and help determine appropriate technology solutions for meetings, conferences, performances, and other programs.
• Support livestreaming and hybrid event technologies as required and assist with the technical logistics of large-scale events.
• Respond to requests for in-person technical assistance in classrooms and EUC meeting spaces experiencing technology issues and provide timely resolution to minimize disruption.
• Provide walk-in and scheduled support for faculty, staff, and students needing assistance with room technology, presentation equipment, or hybrid meeting tools.

Skills

AV equipment

Customer service

Problem solving

Education

Bachelor's degree

Masters

Tools

AV systems

Job description

University of North Carolina at Greensboro seeks an EUC Technical Services Coordinator to provide audiovisual, presentation, and instructional technology support across Elliott University Center and campus classrooms. This role ensures technology systems in meeting rooms, conference spaces, and event venues are reliable and well-maintained to meet the diverse needs of the campus community.

The position collaborates with faculty, staff, and students to assess technology needs, resolve issues with