AV & Instructional Tech Specialist

University of Wisconsin-Stout; Menomonie (WI); On-site; USD 54,000 - 78,000; Full time

Job summary

University of Wisconsin-Stout seeks an AV Technician to support digital learning environments across classrooms, labs, and meeting rooms. The role includes recommending solutions, troubleshooting, and providing training on AV technology to instructors and staff.

Reporting to Learning Technology Services, the technician helps design AV systems, supports video resources, and contributes to AI-enabled instructional technologies while ensuring alignment with university standards.

Qualifications

• Associate’s degree or equivalent experience required.
• Familiarity with emerging AV technology required.
• Experience with presentation technology using control systems such as Crestron, Extron, and Q-SYS.
• Strong customer service skills and ability to troubleshoot problems.

Responsibilities

• Integrates, maintains, monitors, and troubleshoots AV, videoconferencing, and distance education systems in learning spaces.
• Provide training on instructional technology applications and media hardware.
• Collaborate with faculty and staff to plan and implement AV and AI-enabled instructional technologies.
• Assist in planning and coordinating system resources, upgrades, and integrations.
• Create and update instructional support documentation and materials.

Skills

Customer service

Troubleshooting

Communication

Problem solving

Education

Associate’s degree or equivalent experience

Tools

Crestron

Extron

Q-SYS

Teams

Zoom

Job description

University of Wisconsin-Stout seeks an AV Technician to support digital learning environments across classrooms, labs, and meeting rooms. The role includes recommending solutions, troubleshooting, and providing training on AV technology to instructors and staff.

Reporting to Learning Technology Services, the technician helps design AV systems, supports video resources, and contributes to AI-enabled instructional technologies while ensuring alignment with university standards.