Hybrid Auto Litigation Claims Specialist

Zurich; Addison (TX); Hybrid; USD 60,000 - 98,000; Full time

Benefits offered by this job

Hybrid work model

Bonus eligibility

Comprehensive benefits

Total Rewards information

Job summary

Zurich North America is hiring an Auto Litigation Claims Specialist to report to an Auto Claims Handling Manager. The role emphasizes a hybrid work model with in-office Addison, TX presence as needed.

Responsibilities include working with attorneys on complex auto litigated claims, managing case strategies, and determining liability and coverage. Strong communication, analytical skills, and adherence to regulations are essential.

Qualifications

• Bachelor’s Degree or equivalent with 3+ years in Claims/Insurance or Zurich Apprenticeship.
• Zurich training programs/certifications count towards experience.
• License(s) as adjuster required and knowledge of insurance regulations.

Responsibilities

• Work with attorneys to manage complex auto litigated claims.
• Assist in liability and coverage determinations based on facts and applicable law.
• Document claims with accurate data and updates per procedures.
• Develop case strategy and escalate issues as needed.
• Estimate damages and negotiate settlements within authority.
• Ensure timely reserves and compliance with quality standards.
• Communicate with customers and stakeholders per protocols.
• Refer claims to subrogation and fraud teams when appropriate.

Skills

Effective communication

Analytical thinking

Time management

Multi-tasking

Team collaboration

Negotiation strategy

Subrogation awareness

Fraud awareness

Education

Bachelor’s Degree + 3+ years Claims/Insurance

Zurich Certified Insurance Apprentice + 3+ years

Zurich Claims Training Program + 2+ years

High School Diploma + 5+ years Claims/Insurance

Job description

Zurich North America is hiring an Auto Litigation Claims Specialist to report to an Auto Claims Handling Manager. The role emphasizes a hybrid work model with in-office Addison, TX presence as needed.

Responsibilities include working with attorneys on complex auto litigated claims, managing case strategies, and determining liability and coverage. Strong communication, analytical skills, and adherence to regulations are essential.